Skip to content
ModulePrivacySystemDRX-001

Draxstar Privacy Policy.

How Draxstar handles account, fitness, HealthKit, location, social, subscription, analytics, and support data.

Effective June 15, 2026. For privacy questions or data requests, contact support@draxstar.org.

1. Information we collect

Draxstar collects data needed to operate a fitness-social account, provide training and recovery features, support community interactions, process subscriptions, protect users, and improve reliability.

This may include account identifiers, profile settings, workouts, plans, schedules, nutrition and recovery records, progress metrics, messages, posts, comments, group activity, selected media, push tokens, subscription metadata, analytics, diagnostics, waitlist details, and support request details.

2. Optional health and location data

HealthKit and location access are optional. HealthKit supports workout, sleep, recovery, and progress features. Location supports city autofill, maps, and active outdoor route tracking, including background location only during an active route workout.

3. How we use information

We use information to provide account access, workout tracking, plans, recovery, progress, messaging, groups, media features, waitlist communication, and service notifications.

We also use information to process subscription entitlement state, restore purchases, handle support requests, secure accounts, prevent abuse, investigate reports, troubleshoot reliability, improve product quality, and meet legal, safety, financial, support, and compliance obligations.

4. Sharing and service providers

Draxstar does not sell personal information and does not use HealthKit data for advertising, marketing, or unrelated data mining. We share data only where needed to operate the service, including with cloud hosting, authentication, storage, realtime, analytics, crash reporting, push notification, subscription, and support providers; with other users when you use social features; and where required by law or needed to protect rights and safety.

5. Cookies and tracking

The public Draxstar website does not use third-party tracking scripts in v1. If we add analytics or product telemetry, it will be documented here and limited to product operation, reliability, security, and quality purposes.

6. Retention, deletion, and rights

We retain personal data only as long as needed for account operation, feature delivery, security, fraud prevention, dispute resolution, financial records, legal compliance, or documented retention obligations. You can initiate account deletion in app settings. Some records may be retained for a limited period when required for security, legal hold, support, finance, or compliance reasons.

7. Your choices and rights

You can ask us to update, export, or delete your data at any time by emailing support@draxstar.org.

8. Children

Draxstar is not intended for children under 13. If we learn that data from a child under 13 was collected without required authorization, we will take steps to remove it.

9. Security and incidents

Draxstar uses safeguards such as access controls, encryption in transit, encrypted local sensitive queues where supported, role-based backend controls, monitoring, and audit workflows. No system can guarantee absolute security. Where applicable law requires notice for a security or privacy incident, Draxstar will evaluate and provide required notices.

10. International access

Draxstar is operated from the United States. If you access the site from another region, your information may be processed in the United States or other locations where our providers operate.

11. Updates

We will update this policy as Draxstar evolves and will keep the current version available at this URL.